Distance Contracts

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Date
2024-05-06
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Publisher
Plovdiv University Press
Abstract
Distance contracts are an increasingly common phenomenon, which benefit the consumer with a multitude of rights and provide them with a number of options. For online purchases, consumers have a 14-day "cooling-off period" during which they can exercise their right to return the goods without having to give a reason to get their money back. In the case of a purchase made from a physical shop, this right is absent and the consumer is entirely dependent on the policy of the trader.
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Keywords
online commerce, return of goods, right of withdrawal, return period, refund
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